Button - Oak Mirror

PLEASE NOTE: Following the recent vessel blockage in the Suez Canal, the resulting backlog has led to considerably limited space on shipment vessels, therefore causing delays to the shipments of some products currently on pre-order. To account for these delays, please allow an additional 3-4 weeks on top of the advertised delivery timescale, as well as our made to order sofas and armchairs.

We aim to deliver all orders within 3-10 working days, with the exclusion of Scotland where during busy times it can take us upto 14 days to arrange delivery.

What are our delivery charges?

What is the 2-Person Delivery Service?

Our two person delivery service includes the following:

• A three-hour pre-arranged delivery window for every order
• Delivery on weekends is available with limited availability
• Real time delivery updates can be obtained via our delivery hotline
• Multiple sized vehicles to cater for houses with restricted access or small access roads
• Delivery to a room of your choice
• Delivery up multiple flights of stairs is available but with limited capacity

How long will delivery take?

Fast Delivery:

If a product is marked with a green ‘Fast Delivery’ banner, it is eligible for our Fast Delivery service and will be delivered to you within 2-3 working days.

Please note, this 2-3 day delivery window is applicable to all orders placed before 12pm. If your order is placed after 12pm, it will be processed the following day, then delivered within 2-3 days.

Standard Delivery:

We aim to deliver all Standard Delivery orders within 3-10 working days, with the exclusion of Scotland where it can take us up to 14 days to arrange delivery during busier periods.

Pre-orders:

If you are ordering a product on pre-order, the time you can expect delivery will be stated below the ‘pre-order now’ button and delivered to you within this specified timescale.

Made to order Sofas & Armchairs:

Aside from our Fast Delivery and Sale sofas, all of our sofas and armchairs are made to order in your chosen style and fabric. We pre-produce the solid wooden frames of our sofas and keep them in stock, so all we need to do is upholster them. Quick and Simple!

Once you've placed your order, you will be updated at each stage of the manufacturing process so you know we're on time! Our current delivery time for our made to order sofas and armchairs is 8 weeks.

Got any other questions about delivery? Take a look at our Delivery FAQ’s page.