2 Person Delivery * Finance Options Available with Payl8r


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Here at Out & Out Original, we care about making sure your brand new purchase takes pride of place in its new home. Your home. 

We are extremely passionate about the unique products that we offer and are confident that you will love them just as much as we do! As after all, we’ve spent a lot of time travelling the globe to bring unique pieces to your home. 

If you are not happy with your new piece of furniture (although we’re positively sure that you will be), any item can be returned for a refund (minus £35 collection fee) for any reason within 14 days. The exception to this is our Made to Order sofa collection, whereby we offer a 30 Day Comfort Guarantee, meaning If after 30 days you are still unhappy with the comfort of your sofa, you can return it.

Simply email us or call us on 02037 728752 and we will arrange for a courier to come and collect the goods and issue you a refund. 

What are your delivery charges?
What is the 2 Man Delivery Option?
What if I need to speak to someone about changes to my order?
How do I get an update on my delivery?
Do you deliver on a Saturday or on an Evening?
What if there is a fault with my items or I need a replacement part?
When will my order be delivered?
Are there any mainland UK postcodes you don't deliver to?
Do you deliver to Offshore UK Islands (non-mainland)?
What if I am not at home when the delivery is made?
What if I have confirmed my delivery booking or refuse to accept the delivery when it arrives and I then want to cancel my order?
What Now?
What happens if there is restricted access to my home such as via a staircase?
Is it safe to receive orders during COVID-19?
Is it possible to reduce contact with the driver when they deliver my order?
Can I still get my furniture assembled?
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