Palermo L-Shaped Rattan Lounge Set

All of our products are covered by a One Year Structural Guarantee unless otherwise stated. Therefore, if any of our products develop faults during this time, please contact us and we can issue you with a replacement. Exceptions to this guarantee are:

1. Domestic products used in commercial environments
2. General Wear and Tear
3. Faults due to misuse or inappropriate due care

The Do’s and Dont’s of Garden Furniture Assembly:

Please note that we cannot guarantee compensation or refunds for damage incurred as a result of failure to follow these guidelines.

✔ DO assemble your furniture on a grass area where possible. Alternatively, use a clean rug/sheet/drop cloth or even the furniture's cardboard packaging as a protective surface for assembly

✔ DO try to assemble your furniture near to where it will be placed to avoid having to move it too far once it is assembled

✔ DO place your furniture on a flat and even surface to prevent unnecessary stress on the connecting joints

✔ DO regularly check the bolts and re-tighten them if necessary

✖ DON’T assemble your furniture on an abrasive surface, such as gravel or concrete, as even small pieces of grit or debris can mark the furniture's surface

✖ DON’T lean parts against walls or hard surfaces during assembly to avoid the risk of your furniture marking or scratching.

✖ DON’T drag your furniture, as this can damage it. Instead, make sure you get somebody to help you lift your furniture if you need to move it

Cleaning & Care FAQ's:

Can my furniture be left outside year-round?

Whilst aluminium furniture is a popular choice due to its rust-free properties, we always recommend storing your furniture in a garage/shed during the winter. If this isn’t possible, then be sure to use a furniture cover, as this will not only give the furniture added protection from the elements, but also keeps it clean and ready for use in the spring. 

If your furniture is usually positioned on a terrace, be sure to move the furniture and clean the area underneath from time to time and especially before covering your furniture over. Doing this will prevent the build-up of mould or fungi which can cause discolouration of terraces, due to moisture being trapped under surfaces for prolonged periods of time. This does not just apply to our furniture, you should also clean underneath any plant pots or other garden accessories and furniture with closed surfaces as all can discolour terraces and decking, due to a build up of mould over time. 

Do I need to do any regular maintenance on my furniture?

All of our lounge sets have powder coated metal frames to ensure excellent durability and significantly minimise the onset of rusting. However, given the nature of metal as a material, it is possible that some rust spots may appear on the inside of the frame after long term use. Please be assured that such spots are non-visible and do not impact the structural integrity of the furniture in any way. 

In order to further prolong the onset of rusting, we strongly advise against jet washing your furniture with any kind of chemical cleaning solution, as this can accelerate rusting and cause rust water to permeate from the set. Instead, gently clean the set using soapy water and a cloth to wipe down the rattan. Metal garden furniture can be easily cleaned with soapy warm water and a cloth if necessary, but other than that it requires no maintenance. The textiline fabric used on the chairs is also 100% maintenance free.

How do I look after the parasol?

• Suitable for light rain
• Must be used with a suitable parasol base weight
• We recommend storing your parasol inside during winter